I am very pleased to announce that for the second year in a row National Geographic Adventure magazine has named VBT one of the Best Adventure Travel Companies on Earth. After evaluating several hundred adventure travel companies in several categories, VBT was ranked as one of the Top Outfitters, and earned the highest customer satisfaction rating of 98.33/100 among our top five competitors.Thank you to our staff who are continually dedicated and committed to providing this excellence, and to our loyal guests who travel with us.
When I was twenty-one years old I traveled around the world by myself, using various modes of local transportation and immersing myself in the cultures where I was traveling. Discovering places and people beyond my own horizons has been one of the most profound experiences of my life. This is why I am passionate about what we do at VBT, and why I want to share the vision. As a result, I sincerely feel responsible for ensuring that every one of our guests has an excellent experience.
Earning the highest guest satisfaction award from the National Geographic Adventure magazine is very gratifying. When coupled with the low price at which we offer our vacations, I am more convinced than ever that VBT clearly provides the “unsurpassed value” we continually promise, which I define as an excellent experience at the lowest price in the marketplace.
The results from the NGA comprehensive survey of adventure travel outfitters will be published on the National Geographic Adventure website January 7, 2009. Take a look at the complete results for VBT in the five categories of quality of service, sustainability, spirit of adventure, education and client experience.
Happy Cycling,
Gregg Marston
President
Travel, Bicycle tour
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